At Garuda888, your privacy is not just a priority — it is our responsibility. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information every time you use our platform.
Garuda888 never sells, rents, or shares your personal data with third parties for marketing purposes. Your information stays secure and is used solely to enhance your gaming experience.
Garuda888 continuously invests in the latest security infrastructure to ensure every piece of information you share with us remains protected at all times.
Every piece of data transmitted between your device and garuda888's servers is protected by 256-bit SSL encryption — the same security technology used by leading international banking institutions.
All your personal data is stored in a fully encrypted database with strictly limited access granted only to authorised personnel — with a complete audit trail for every access.
Garuda888 has never and will never sell, rent, or distribute players' personal information to any third party for advertising or marketing purposes without your consent.
You have the full right to access, correct, and request the deletion of your personal data. Garuda888 provides a straightforward and transparent process for managing your privacy preferences.
Garuda888's privacy policy is built in accordance with international data protection standards, ensuring the platform operates with the highest levels of transparency and accountability.
The garuda888 support team is available to assist you with any privacy or data protection enquiries at any time via live chat, seven days a week, around the clock.
This Privacy Policy outlines Garuda888's commitment to protecting your personal information. By using our platform, you agree to the data collection and usage practices described in this document. We encourage you to read this policy in full.
Garuda888 (referred to as "we", "the platform", or "Garuda888") understands that privacy is a serious matter for every user. We respect your right to control your personal information and are committed to handling it with full responsibility, transparency, and security.
This Privacy Policy applies to all personal information collected through the Garuda888 website, our mobile app, and through any interactions you have with our support team. It covers all registered players as well as visitors who browse our platform.
As an online entertainment platform serving the Malaysian market, garuda888 adopts a responsible approach to data protection and continuously works to improve our privacy practices in line with evolving technology and user needs.
This Privacy Policy is to be read together with Terms and Conditions garuda888. Together, these documents form the complete agreement between you and our platform.
Garuda888 only collects data necessary to provide you with the best possible service. The following are the categories of information we collect:
When you register a new account at garuda888, we collect basic information such as your full name, national ID or passport number, date of birth, mobile number, email address, and preferred username. This information is required to verify your identity and confirm your eligibility to use the platform.
To process deposits and withdrawals smoothly, we collect information related to your chosen payment methods — including bank account holder name, account number (stored in encrypted format), and e-wallet details such as Touch 'n Go or DuitNow. We do not store credit or debit card details directly in our systems.
Garuda888 automatically records technical information when you use our platform, including:
Every interaction you have with the garuda888 support team via live chat or email is recorded for training, service improvement, and to help us resolve any issues more efficiently in the future.
| Data Categories | Example | Primary Purpose |
|---|---|---|
| Identity | Name, IC number, date of birth | KYC verification & age eligibility |
| Contact | Email, phone number | Communications & account notifications |
| Financial | Bank accounts, e-wallets | Deposit & withdrawal processing |
| Technical | IP, device, browser | Security & fraud detection |
| Usage | Game history, sessions | Platform improvement & support |
Garuda888 uses collected information solely for legitimate purposes related to platform operations. Every use of data is based on service necessity, legal compliance, or legitimate interest.
Garuda888 does not use your data to make automated decisions that could materially affect you without appropriate human review. Any significant account actions will be manually reviewed by our team.
Garuda888 firmly upholds the principle that your personal data belongs to you. We do not sell, rent, or distribute your personal information to third parties for commercial purposes. However, there are limited situations where data sharing is necessary:
Garuda888 works with selected third-party service providers to handle certain operations, including payment processors, identity verification service providers, and customer support platforms. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
Garuda888 may be required to disclose certain information to legitimate authorities when mandated by law, court order, or official investigations into illegal activity. In such cases, we will disclose only the minimum information required by the relevant authorities.
In cases involving serious security threats, fraud, or platform abuse, Garuda888 reserves the right to share necessary information with industry partners or authorities to prevent further harm to other players.
We do not share your data with ad networks, third-party analytics firms, or any entity that would use it to contact you for purposes unrelated to garuda888.
Garuda888 continuously invests in industry-grade security infrastructure to ensure your data is always protected. Key security measures we implement include:
While garuda888 takes all reasonable steps to protect your data, no security system can be guaranteed 100% safe. In the event of any security incident affecting your data, we will notify you in a timely manner.
Cookies are small text files stored on your device by your web browser when you visit a website. garuda888 uses cookies and similar tracking technologies to keep the platform running smoothly and to deliver a better experience for you.
You can manage and delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the Garuda888 platform. For more information on managing cookies, please refer to your web browser's help documentation.
Garuda888 recognises and respects your rights over your personal data. The following are the rights you hold as a Garuda888 player:
You have the right to request a copy of all personal data we hold about you. Garuda888 will provide this information within 30 business days of your request.
If any information we hold is inaccurate or out of date, you have the right to request a correction. You can update certain information directly through your account settings.
You may request the deletion of your personal data. Please note that certain data may need to be retained for a specified period to fulfil legal or regulatory obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. We will honour such requests promptly.
You may request your personal data in a machine-readable format for transfer to another service provider of your choice.
To exercise any of the above rights, please contact the garuda888 support team via live chat or email at [email protected]. We will process your request promptly and at no charge.
Garuda888 retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable law.
When data is no longer needed, Garuda888 will securely and irreversibly delete or anonymise the information.
The garuda888 platform may contain references to third-party services such as payment processors or identity verification providers. Please note that each of these third parties maintains its own privacy policy, separate from garuda888's Privacy Policy.
Garuda888 is not responsible for the privacy practices of any third party. We encourage you to read the privacy policy of each third-party service you use within our payment or verification ecosystem. That said, all third-party providers we select undergo a thorough review process to ensure their security standards meet our requirements.
If you access third-party services through the garuda888 platform, any data you provide directly to those third parties is subject to their own privacy policies, not garuda888's.
If you have any questions, concerns, or requests regarding this Privacy Policy or how garuda888 handles your personal data, please do not hesitate to contact us.
Our team will endeavour to respond to all privacy-related enquiries within 3 business days. For more complex requests such as data access or deletion, processing may take up to 30 business days.
Garuda888 values the trust you place in us. We are committed to always handling your personal data with full integrity, transparency, and a strong sense of responsibility — because your trust is the foundation of our relationship.